PRIVACY & SAFETY
Information we collect: To fulfil your order, you must provide us with certain information such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information, if you contact us directly.
Why we need you information and how it is used: We rely on a number of legal bases to collect, use, and share your information, including:
When needed to provide our services, like when we use your information to fulfil your order, or to provide customer support;
We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
You have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
You also have rights to change, restrict our use of, or delete your personal information. Excluding exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.